Need help? Contact us at info@tresmontescoffe.com
Free standard shipping on orders over $99
Our products are carefully crafted and prepared for shipment within a timeframe of 1 to 3 business days after the order is placed, ensuring timely delivery.
From the mountains of Santander, Colombia, our exclusive Café Tres Montes is born, with love, passion, and the relentless spirit of our dedicated coffee growers. These friends at Tres Montes cultivate, harvest, and care for our most precious treasure.
Thanks to them, you can enjoy the aroma of the countryside and the sweet flavors that make our coffee truly unique and unparalleled!
Process: Washed
Notes: Brown sugar, sugarcane, caramel
Our premium coffee is carefully crafted to deliver the best experience in every cup. To ensure optimal flavor, we recommend storing the coffee in a cool, dry place, away from direct sunlight and moisture. Enjoy the fresh taste of our single-origin coffee up to its expiration date for the full experience of its rich aromas and distinct flavors.
You may return most new, unopened items within 30 days of delivery for a full refund. We will also cover the return shipping costs if the return is due to our error (for example, you received an incorrect or defective item).
Refunds are typically processed within four weeks from the date you return your package to the shipper. This timeframe includes the time it takes for us to receive your return (5 to 10 business days), the processing time for the return once received (3 to 5 business days), and the time it takes for your bank to process the refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view your order using the "Complete Orders" link under the My Account menu, and click the "Return Item(s)" button. We will notify you via email once your refund has been processed and issued.
We ship to most addresses in the United States, excluding certain restricted regions or territories. We cannot ship to P.O. Boxes or military addresses (APO/FPO). All orders are processed and shipped Monday through Friday, excluding holidays.
Shipping costs are calculated at checkout based on the weight of the items and the shipping option selected. Shipping times may vary based on the destination, but standard delivery is typically estimated between 5 to 7 business days for most U.S. locations.
Please note that shipping rates for many items are weight-based, and all weights are rounded up to the next full pound in accordance with the shipping company's policies. Once your order is placed, we will provide an estimated delivery date based on item availability and the shipping option you have chosen.
At this time, we only ship within the United States. Unfortunately, we do not offer international shipping due to restrictions on certain products and regulations related to food distribution across borders.
While we strive to maintain product availability, some items may be temporarily out of stock or delayed due to unforeseen circumstances. In such cases, we will notify you of any delays and provide updated shipping estimates.
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